Pricing

    Starter

    See the value.

    $900

    per month

    Includes:

    • 300 recalls per month
    • Community support through our Slack
    • Self-managed deployment

    Pro

    Equip an on-call team.

    $2,000

    per month

    Includes:

    • 1,000 recalls per month
    • Purchase more recall packs
    • Priority support
    • Self-managed deployment

    Enterprise

    Share expertise across services and teams.

    Custom

    Volume / committed

    Includes:

    • Investigation capacity tailored to your alert volume
    • Flexible deployment (BYOC, BYOK, Self-managed)
    • Dedicated support and SLA
    • Custom integrations and deployment guidance

    Works with Claude Code, Cursor, and Codex.

    One recall is one distinct past investigation surfaced during an incident. Empty searches are free.

    All data onboarding and storage is free.

    The math

    The verifiable return on investment.

    A Pro plan is 1,000 recalls a month. A recall is one past investigation surfaced during a live one. If a recall saves an engineer five minutes, that is about 83 engineering hours a month. At $150 an hour, that is $12,500 a month recovered, against $2,000 a month. About 6x, before counting downtime.

    1,000 × 5 min × $150/hr

    ≈ 83 hours × $150 = $12,500 / month recovered

    If an hour of downtime costs your business $300K or more, one outage a month shortened by 12 minutes is another $60,000 a month.

    Your number may differ. The formula is downtime cost per hour × hours saved. ITIC reports 90%+ of enterprises above $300K/hr, with 41% at $1M-$5M+.

    Our meter only runs when something useful comes back. Empty searches are free, and so is onboarding and storage.

    In our benchmark, 41 of 100 escalated investigations were solved because of Tokonoma.